Privacy Policy

Last updated: June 16, 2026

YESONUS LLC, a California limited liability company doing business as YESONUS Dental Elite ("YESONUS," "we," "us," or "our"), helps patients pursue reimbursement from Medicare for medically necessary dental procedures. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. By using our website and services (the "Services"), you agree to this policy.

Information we collect

Contact details you give us: name, phone number, email address, and mailing address.
Health and insurance information about your care that you choose to share, or that we obtain with your authorization, so we can prepare your reimbursement request.
Payment information processed by our third-party payment provider. We do not store full payment card numbers.
Website and device data, such as pages visited, browser type, and similar technical information, used to operate and improve the site.

How we use your information

To respond to your questions and provide the reimbursement help you requested.
To request, receive, and use your records with your authorization, and to act on your behalf with healthcare providers and Medicare.
To contact you by phone, email, or text about your request, account, and the Services.
To process payments and maintain our records.
To protect the security and integrity of our Services and to meet legal and regulatory obligations.

SMS / text messaging

YESONUS sends text messages only to people who give us their phone number and agree to receive texts. We use SMS to respond to your questions, send updates about your records request and account, share your signup link, and confirm appointments.

How to opt in: You can opt in to text messages by checking the SMS consent box on our signup form, by texting START to (510) 694-8111, or by giving a YESONUS representative your spoken consent during a phone call or in person after we describe the program. By opting in, you agree to receive recurring automated SMS from YESONUS as described here. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

SMS opt-in and consent data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages.

How we share information

We share information only as needed to provide the Services or as required by law:

Service providers who help us operate, such as payment processors, communications and messaging vendors, and document-handling providers, who are permitted to use the information only to perform services for us.
Healthcare providers and Medicare, as needed to request records and submit your reimbursement request, with your authorization.
Legal and safety reasons, such as to comply with law, enforce our agreements, or protect the rights, property, or safety of YESONUS, our users, or others.
Business transfers, such as a merger, acquisition, or sale of assets, in which case we will require the recipient to honor this policy.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Health information

We treat your health and insurance information as confidential and use it only to provide the Services or as you direct or the law requires. We are a reimbursement-advocacy company, not a healthcare provider or health plan. We handle health information in line with applicable privacy laws and the authorizations you sign with us.

How we protect your information

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

How long we keep information

We keep your information for as long as needed to provide the Services and for a reasonable period afterward to meet our legal, accounting, and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or de-identify it.

Your choices and rights

You can opt out of texts at any time by replying STOP.
You can ask us to access, correct, or delete the personal information we hold about you.
You can withdraw an authorization you have given us, on a going-forward basis, though this may prevent us from continuing the Services.
If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know, the right to delete, the right to correct, and the right not to be discriminated against for exercising your rights. Because we do not sell or share personal information for cross-context behavioral advertising, no opt-out of sale is needed. To exercise any right, contact us using the details below; we will verify your request before acting on it.

Children's privacy

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Services means you accept the updated policy.

Contact

Questions about this policy? Call or text (510) 694-8111 (text us) or email hello@yesonus.com.

YESONUS LLC (dba YESONUS Dental Elite)
2108 N St STE N
Sacramento, CA 95816